1. Home
  2. FAQ
Help Centre

scatter bonus Frequently Asked Questions

Everything you want to know about scatter bonus – from registration and payments to sports betting, live casino, and responsible gaming. Find your answer below.

We put this FAQ together based on the questions Filipino players from Manila, Cebu, Davao, and Quezon City ask most often about scatter bonus. Browse by topic using the category buttons below, or scroll through the full list to find what you need. If your question isn't covered here, reach out to our support team at [email protected] and we'll get back to you.

Account & Registration

Go to the Register page and fill in your username, email address, Philippine mobile number, password, and date of birth. After submitting, you'll receive an OTP on your mobile to verify your number. You'll also need to complete KYC identity verification using a valid Philippine government-issued ID before you can make withdrawals. Registration is free and takes just a few minutes.

scatter bonus is strictly for players 21 years and above. This is a firm requirement with no exceptions. Your date of birth is collected at registration, and your age is verified during the KYC process using a government-issued ID. Accounts found to belong to underage users will be closed immediately.

No. Each person is allowed only one active scatter bonus account. Creating duplicate accounts is a breach of the Terms and Conditions and will result in all related accounts being suspended. If you have lost access to your existing account, contact support at [email protected] rather than registering again.

KYC (Know Your Customer) verification confirms your identity and age. It is required before withdrawals can be processed and helps protect your account from fraud. Accepted documents include Philippine passport, driver's licence, UMID, PhilSys National ID, and equivalent primary government IDs. Submit clear photos of both the front and back of your ID through your account settings.

First, double-check your email or username and password. If your password is wrong, contact support at [email protected] with your registered email for assistance. If your OTP isn't arriving, make sure your Philippine mobile number is active and has signal. Multiple failed login attempts can trigger a temporary account lock – contact support to unlock. Visit the Login page for more guidance.
Deposits & Withdrawals

scatter bonus supports deposits and withdrawals in Philippine Peso (₱ PHP) using GCash, Maya, and Philippine bank transfer. All transactions are handled in PHP so there is no currency conversion. Payment minimums and processing times are shown during the deposit and withdrawal process in your account.

Processing times vary depending on the payment method selected and whether your KYC verification is complete. Withdrawals are only released to accounts that have completed identity verification. For specific processing times relevant to your withdrawal method, check the payment information inside your account or contact support.

No. scatter bonus does not accept credit cards or cryptocurrency for deposits or wagering. Supported payment methods are GCash, Maya, and Philippine bank transfer – all processed in Philippine Peso. This keeps transactions local, straightforward, and traceable for your account security.

Most deposits are credited quickly after payment is confirmed. If your balance hasn't updated after a reasonable wait, take a screenshot of your payment confirmation and send it to [email protected] with your username. Our team will check the transaction and update your account once it's confirmed.
Games & Casino

scatter bonus offers a wide range of games including live casino (baccarat, roulette, blackjack with real dealers), online slots, fish games, sports betting, and eBingo. You can explore by category from the navigation menu once you're logged in. New titles are added regularly.

Yes. scatter bonus is fully mobile-optimised and works on any modern smartphone or tablet through your browser. No app download is required. Whether you're in Manila on the MRT or relaxing at home in Davao, you can access the full platform as long as you have an internet connection.

Fish games are shooting-style arcade games where players aim and fire at fish and sea creatures swimming across the screen. Different fish have different point values, and your winnings depend on the fish you hit and the multipliers attached to special targets. They're a popular category among Filipino players who enjoy a more interactive gaming experience. Visit the Fish Games page to browse available titles.

Yes. The scatter bonus live casino – including live baccarat, roulette, and blackjack – runs 24 hours a day, seven days a week. Tables are always available so you can play anytime, whether it's a quick session after work or a longer evening game. Visit the Casino page for more details.
Sports Betting

scatter bonus covers a wide range of sports popular with Filipino fans: basketball (PBA and NBA), international football, boxing, volleyball, and esports, alongside many other global leagues and tournaments. Visit the Sports page or the Betting page after logging in to see all available events and current odds.

Yes. PBA (Philippine Basketball Association) games are among the most popular events on scatter bonus for Filipino bettors. You can place bets on game outcomes, point spreads, and other available markets during the PBA season. Check the Sports section after logging in for the current schedule and available betting markets.

Yes. scatter bonus supports live in-play betting on selected sports events. Odds update in real time as the game progresses, letting you bet based on what's happening on the court or pitch. Live betting markets and availability vary by event and sport. Log in and check the Bet page for current live events.
Responsible Gaming

scatter bonus provides a full set of responsible gaming tools accessible through your account settings: deposit limits (daily, weekly, monthly), session time limits, loss limits, cooling-off periods (24 hours to 30 days), and self-exclusion. These tools are available to all players at any time without requiring justification. Visit the Responsible Gaming page for full details on each tool.

Self-exclusion can be activated through your account settings or by contacting our support team at [email protected]. Once applied, your access to gaming and deposits is suspended for the exclusion period. Self-exclusion cannot be reversed until the chosen period ends. Any withdrawable balance at the time of exclusion can be requested through support.

No. scatter bonus does not guarantee wins, profits, or any particular outcome. All gaming and sports betting involves genuine financial risk. No strategy, system, or approach eliminates this risk. Never bet money you cannot afford to lose, and always treat gaming as entertainment with a set budget. If gaming stops feeling enjoyable, use the tools on the Responsible Gaming page.

Log in to your scatter bonus account and go to your account settings. You'll find deposit limit options under the Responsible Gaming or Account Management section. Choose daily, weekly, or monthly limits in Philippine Peso. Reducing a limit takes effect immediately. Increasing a limit requires a waiting period for your protection. Contact support if you need help finding the setting.
Promotions & VIP

Current promotions are listed on the Promotions page and visible inside your account after logging in. Available offers vary and are updated regularly. Always read the specific terms attached to each promotion before participating to understand any applicable conditions.

The scatter bonus VIP programme rewards active players with exclusive perks as they progress through tiers. Your in-game activity contributes to your VIP standing automatically. Benefits vary by tier level and are detailed on the VIP page. Log in to check your current tier status and the perks available at your level.
Account & Registration

Visit the Register page, fill in your details, verify your mobile via OTP, and complete KYC with a valid Philippine government ID. Registration is free and takes just a few minutes.

scatter bonus is strictly for players 21 years and above. Age is verified during KYC. Accounts found to belong to underage users will be closed immediately.

Check your credentials, ensure your mobile is active for OTP, and contact [email protected] if the issue persists. See the Login page for full troubleshooting guidance.
Deposits & Withdrawals

GCash, Maya, and Philippine bank transfer – all in ₱ PHP. Credit cards and cryptocurrency are not accepted.

Screenshot your payment confirmation and send it to [email protected] with your username. The team will confirm and credit your account once verified.
Games & Casino

Live casino, slots, fish games, sports betting, and eBingo. Explore via the nav menu after logging in. See the Casino and Fish Games pages for category details.

Yes. scatter bonus is fully browser-based and works on any modern phone or tablet. No app download is required.
Sports Betting

PBA basketball, NBA, international football, boxing, volleyball, esports, and many more. Visit Sports or Betting after logging in to see all current events and odds.

Yes, live in-play betting is supported on selected events with real-time odds updates. Check the Bet page for current live events.
Responsible Gaming

Deposit limits, session time limits, loss limits, cooling-off periods, and self-exclusion – all available through your account settings. See the Responsible Gaming page for full details.

No. All gaming involves genuine financial risk. scatter bonus does not guarantee any wins or profits. Always play with money you can afford to lose.
Still have a question? If you didn't find what you were looking for, email our support team at [email protected]. We're available 24/7 and typically respond quickly.

Quick Actions

Create Free Account Login to Your Account

Browse by Topic

Contact Support

Can't find your answer in the FAQ? Our support team is available 24/7 to help with any account, payment, or game-related question.

Response within a few hours, 24/7

Important Pages

21+

scatter bonus is for players 21 and above only. Gaming involves financial risk. Play responsibly and within your means.

What scatter bonus Offers

Everything in One Account

One free account gives you access to every part of scatter bonus. Here's what's waiting when you register or log in.

Sports Betting

PBA, NBA, football, boxing, volleyball, and esports. Live in-play betting with real-time odds so you can react to the action as it happens. Available at Sports and Betting.

Live Casino

Real dealers, real tables – live baccarat, roulette, and blackjack running 24/7. No downloads, just log in through your browser and join a table. See Casino.

Fish Games & Slots

Arcade-style fish shooting games and a full library of online slots for players who want something more interactive between sports events. Visit Fish Games.

PHP Payments

Deposit and withdraw in ₱ Philippine Peso via GCash, Maya, and bank transfer. No currency conversion. Everything stays local and straightforward.

VIP Rewards

Active players progress through VIP tiers and unlock exclusive perks. Your activity contributes automatically. Check current tier benefits on the VIP page.

Secure & Responsible

SSL encryption, OTP authentication, KYC verification, and a full suite of responsible gaming tools including deposit limits and self-exclusion. See Responsible Gaming.

Ready to Get Started at scatter bonus?

Create your free account and explore sports betting, live casino, slots, and fish games – all in Philippine Peso, available 24/7. For players 21 and above.

Register Free Login